GDPR Policy

GDPR Policy

GDPR Policy

Effective Date: 01.08.2023

Heed To Care is committed to protecting the privacy and personal data of individuals who visit our website www.heedtocare.com (the “Website”). This GDPR Policy outlines our practices concerning the collection, use, and protection of personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Data Controller: Heed To Care is the data controller for the personal data collected through the Website. If you have any questions or concerns about the processing of your personal data, please contact us at info@heedtocare.com.

  2. Personal Data Collection: a. We collect personal data from you when you provide it voluntarily, such as when you submit a contact form or request information about our complex care services. b. The types of personal data we may collect include your name, contact details, medical history, and other information relevant to your engagement with our services. c. We may also collect non-personal data automatically, such as your IP address, browser type, and device information when you visit the Website. This data is used for analytical purposes and to improve the functionality of our Website.

  3. Purpose of Processing Personal Data: a. We collect and process personal data for the purpose of providing complex care services tailored to your symptoms and lifestyle choices, as well as to respond to your inquiries and fulfill your requests. b. Personal data is used for internal record-keeping, statistical analysis, and to improve the quality of our complex care services.

  4. Legal Basis for Processing: a. We process personal data based on your consent, which you provide when engaging with our Website and services. b. We may also process personal data when it is necessary for the performance of a contract or to take steps at your request before entering into a contract for complex care services.

  5. Data Retention: a. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as required by law, or as necessary to protect our legitimate interests. b. When personal data is no longer needed, we will securely delete or anonymize it.

  6. Data Security: a. We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. b. Access to personal data is restricted to authorized personnel only, and they are bound by strict confidentiality obligations.

  7. Data Sharing and Third Parties: a. We do not sell, rent, or trade your personal data to third parties for marketing purposes. b. We may share your personal data with trusted third-party service providers who assist us in delivering complex care services or managing the Website. These third-party processors are required to comply with data protection regulations.

  8. Your Rights: a. You have the right to access, correct, update, or delete your personal data held by us. b. You may withdraw your consent at any time for the processing of your personal data for marketing purposes or object to processing based on legitimate interests. c. To exercise your rights or make a data-related inquiry, please contact us using the contact information provided in section 1.

  9. Changes to the GDPR Policy: a. We may update this GDPR Policy from time to time to reflect changes in our data practices or legal requirements. Any updates will be posted on this page with the revised effective date.

By using the Website and engaging with our complex care services, you acknowledge that you have read, understood, and agreed to this GDPR Policy. If you have any questions or concerns about this policy, please contact us at info@heedtocare.com